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For Specialist Practices

Introducing Online Eligibility Check for Specialists

Simplifying patient financial transparency for specialist doctors.

Why financial transparency matters

Patients deserve to know their financial obligations before receiving care. The Department of Health recommends that healthcare providers offer cost estimates to patients before treatment to promote Informed Financial Consent. This includes disclosing:

The total cost of the episode of care.
Medicare and/or Private Health Insurer (PHI) benefits.
Expected out-of-pocket expenses.

The challenge for specialists

While hospitals and day surgeries have streamlined access to eligibility information, specialists have been left behind, relying on time-consuming phone calls or emails to gather this data.

The Solution

Online Eligibility Check (OEC) for Specialists

eHealthwise is proud to bring the Online Eligibility Check Web Service (OECW) to specialist doctors through our THELMA platform. This innovative service, previously available only to hospitals, now empowers specialists with:

Real-time PHI eligibility checks

Confirm your patient's eligibility for their presenting condition or illness on the proposed date of treatment.

Out-of-pocket estimates

Access clear information on excess, exclusions and co-payments for hospital stays, prosthetic services and MBS services.

Streamlined workflow

Skip the back-and-forth with insurers and get the information you need instantly.

Who benefits from OEC for Specialists?

Doctors

Save time, reduce administrative burden, and provide patients with accurate cost information faster.

Patients

Gain clarity about their financial responsibilities, empowering them to make informed decisions about their care.

Key features

MBS services

Determine the Medicare contribution for eligible treatments.

Hospital stay coverage

Check PHI benefits for inpatient care.

Prosthetic services

Confirm coverage for prosthetics and related services.

Calculator

Calculate the cost of administrative tasks

Use our calculator to estimate the cost of time spent on administrative tasks like calling insurers for eligibility information.

Calculate weekly and monthly cost